1. Introduction
PodGen AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered podcast generation service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password, and billing information when you create an account
- Content: Text scripts, audio files, and other content you upload for processing
- Communications: Messages you send to our support team or through our contact forms
- Profile Information: Any additional information you choose to provide in your profile
2.2 Information We Collect Automatically
- Usage Data: How you interact with our service, including features used and time spent
- Device Information: IP address, browser type, operating system, and device identifiers
- Cookies and Tracking: Information collected through cookies and similar technologies
- Log Data: Server logs including access times, pages viewed, and API usage
3. How We Use Your Information
3.1 Service Provision
- Process and generate audio content from your text inputs
- Provide customer support and technical assistance
- Process payments and manage subscriptions
- Send service-related notifications and updates
3.2 Service Improvement
- Analyze usage patterns to improve our AI models
- Develop new features and functionality
- Conduct research and analytics
- Monitor service performance and security
3.3 Communication
- Send marketing communications (with your consent)
- Respond to your inquiries and support requests
- Provide important service announcements
- Send newsletters and product updates
4. Information Sharing and Disclosure
4.1 Service Providers
We may share information with third-party service providers who help us operate our service, including:
- Payment processors for billing
- Cloud hosting providers for data storage
- Analytics providers for service improvement
- Customer support platforms
4.2 Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights and safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
5.1 Security Measures
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication requirements
- Regular backups and disaster recovery procedures
5.2 Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.
6. Your Rights and Choices
6.1 Access and Control
You have the right to:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Receive your data in a portable format
- Restriction: Limit how we process your information
- Objection: Object to certain processing activities
6.2 Marketing Communications
You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.
7. Cookies and Tracking Technologies
7.1 Types of Cookies
- Essential Cookies: Required for basic site functionality
- Analytics Cookies: Help us understand how you use our service
- Marketing Cookies: Used to deliver relevant advertisements
- Preference Cookies: Remember your settings and preferences
7.2 Cookie Management
You can control cookies through your browser settings. However, disabling certain cookies may affect site functionality.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
10. Third-Party Services
Our service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.
11. AI and Machine Learning
11.1 Training Data
We may use aggregated and anonymized data to improve our AI models. This data cannot be used to identify individual users.
11.2 Content Processing
Your content is processed by our AI systems to generate audio output. We do not use your personal content to train our models without explicit consent.
12. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through our service. Your continued use of the service after changes take effect constitutes acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@podgen.ai
- Address: [Your Business Address]
- Data Protection Officer: dpo@podgen.ai
14. Compliance and Certifications
We are committed to maintaining high standards of data protection and privacy. Our practices comply with applicable data protection laws including GDPR, CCPA, and other regional regulations.